The Hactl Member Services is designated for airlines, freight forwarders and shippers who need to monitor and manage air cargo shipments handled by Hactl through accessing COSAC-Plus, the third-generation cargo management system that enables real time cargo tracking, documentation processing and customs clearance.
Through the system, airline members are able to obtain the real time status of consignment records, generate electronic manifest for trade declaration, and download analytic reports. Freight forwarders can submit house manifest, perform pre-declaration prior to cargo delivery, check flight schedules, cargo inventory, consignment status as well as downloading various reports.
It is recommended that all members adopt the best practices in protecting all account information, change passwords frequently and contact us immediately if there is any update of user information.
For registration, please click here. Upon registration, you have agreed to the Membership Agreement.
If you have problem starting up COSAC-Plus function, it could relate to memory cache problem at your PC. Please try the fixing procedure here .
Customs Queuing is one of the functions in COSAC-Mobile. It is a self-service customs clearance queuing system via your mobile device. Freight forwarders can simply enter the AWB number in your Shipment Release Form and you will be notified when your queuing position is about to call. Real time queuing status and position will also be displayed.
Customs' Operation Team login, please click here.
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COSAC-AWB is a web-based e-AWB generation module, and one of the key features of COSAC-Plus. COSAC-AWB complies with the IATA e-AWB protocol, removing the need to print, handle or archive paper AWBs, and able to accommodate co-loading.
In order to streamline the e-AWB acceptance process, Airline e-Pouch is launched on 6 July 2015 to further enhance COSAC-AWB service. Freight forwarders can simply upload their e-documents to eliminate the delivery and submission of paper documents for AWB acceptance.
For airline’s registration, please click here.
For freight forwarder’s registration, please click here.
COSAC-Mobile a smartphone application for mobile users to track cargo status, flight schedule, storage charges, register for truck paging and track the location of the trucks going to SuperTerminal 1.
You do not need to be a Hactl member to use COSAC-Mobile. Simply download the Application in your smartphone and input the Air Waybill number, search result of the storage charge, flight schedule or cargo status will be shown. It is useful tool for truck drivers to manage their collection/delivery schedule more efficiently.